FAQ

Questions, answered.

Everything you need to know about booking with Letfly. Still curious? We're one WhatsApp message away.

Booking

How do I book a trip with Letfly?

Tap "Get a quote" on any package (or "Plan my trip" for a custom trip), fill in a few details and your message opens in WhatsApp, ready to send. Our team replies with availability, a detailed quote and the next steps.

Why don't you show prices on the website?

Prices depend on your travel dates, group size, starting point and the kind of stay you prefer. Instead of showing a number that may not fit you, we send a clear, personalised quote on WhatsApp, usually the same day.

Can I customise a package?

Absolutely. Every itinerary can be adjusted: add or remove destinations, change the pace, upgrade stays or pick your own dates. Use "Customise this trip" on any package, or start from scratch on our Custom Trip page.

Trip details

What is included in a package?

Each package page lists its exact inclusions and exclusions. Most group tours from Calicut include transportation, food as mentioned, accommodation, all entry tickets and a Malayali guide.

Where do group tours start from?

Most of our North India group tours start and end at Calicut (Kozhikode) railway station. Kashmir packages begin with pick-up in Srinagar. We can also plan trips starting from anywhere else in Kerala.

Is there a Malayali guide on the trip?

Yes. Our group tours include a Malayali guide, so language is never a barrier and help is always close by.

Services

Do you book train and flight tickets separately?

Yes. Our ticketing service handles train and flight bookings even if you're not taking a package. Send your route and dates on WhatsApp.

Do you help with visas?

Yes. We assist with tourist and visit visa applications: documentation checklists, form filling and appointment guidance. Use the Visa Assistance enquiry to get started.

Payments

What are the payment and cancellation terms?

Payment schedules and cancellation terms vary by package and season. They are shared in writing along with your quote, before you confirm anything.

What happens if there are delays due to weather or strikes?

Letfly cannot be held responsible for delays or changes caused by events beyond our control, such as natural calamities, road closures, strikes, train delays or medical emergencies. We will always help you re-plan, but any extra costs from such events are borne by the traveller.

Didn't find your answer? Ask us directly and we'll reply on WhatsApp.

Get a quote

Plan your trip

Share a few details. We'll open WhatsApp with your message ready, so you just tap send.

Trip type

Your details go straight to Letfly on WhatsApp. Nothing is stored on this website.

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